Customer Service Apprenticeship

Do you like people?  Do you like talking to people?  Do you want a career that’s all about people?  If the answer is yes, then sign up today for an apprenticeship in Customer Service.  You will be working in a role where customers are at the forefront.  This isn’t a retail programme but involves working in a business environment that deals primarily with the public or multiple clients.  You will need to be an excellent communicator with an outgoing personality and bags of drive and enthusiasm.  If you’ve got grade C and above in Maths and English that’s great! If you haven’t, you need to have the ability and commitment to achieve them whilst undertaking your programme.

Typically your Customer Service Apprenticeship at ITEC will look like this:

Year 1

Year 2

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