FAQs

Please see below a list of Frequently Asked Questions. You can choose a category to view only those questions.

Apprenticeships

  • What are Functional Skills?

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    If you did not achieve a grade C or above in Maths, English and I.T. at GCSE you will need to complete Functional Skills as part of your programme.  Some apprentices need to undertake all three, whilst others just need to do one.  You will attend ITEC for some training and then sit an exam.

  • Will I do day release?

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    All learners on all Apprenticeship programmes will be required to attend ITEC at some point for workshop training, exams or to carry out portfolio work.  Some apprentices will attend weekly while others may only come in once a month.  We would discuss this with you at interview.

  • Who finds my work placement/job?

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    ITEC work with you to find companies that are looking for an Apprentice to join their team.

    You are encouraged however to find your own placement or you may already be employed.

    All of the companies we work with are checked to ensure a safe and supportive working environment so you can learn as much as possible and succeed in your chosen career path.

  • Will I get paid?

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    Yes you do!

    The minimum apprenticeship wage is £2.73ph.  Many companies will pay more than this or increase your money as you progress through your programme.

  • Will it cost me anything?

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    No it won't!

    The apprenticeship is free to apprentices.  If you undertake professional qualifications as part of your programme your employer will pay for you to do these.

  • How do I apply?

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    Complete one of our online application forms and hit the send button.  Once we have received your application we will invite you in for an Initial Assessment test and an interview.

Courses

Employers

  • Is there funding available for the apprenticeship?

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    There is a criteria that your business will need to meet. Our Youth Programmes Team will discuss this with you as part of the recruitment process.

  • Do I have to pay ITEC anything to take on an apprentice?

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    The only time you will need to pay anything to ITEC is if your apprentice undertakes professional qualifications as part of their programme or if the apprentice is aged 19 and above on the day that they start.   This would be discussed with you prior to making an offer to an apprentice.

  • How much do I pay the apprentice?

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    There is a Minimum Apprenticeship wage that is currently £3.40 per hour. You can choose to pay the apprentice this, although we do encourage employers to pay more if they can afford to.

  • Who employs the apprentice?

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    The apprentice is employed by you from day one.  You will need to issue them with a contract of employment – this can be permanent or fixed term for the duration of their apprenticeship.

  • How long does the apprenticeship last?

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    The minimum duration of an apprenticeship is 12 months and 1 day.  Most apprenticeships last between 15 and 24 months – this will be determined by the type and level of programme selected.

  • What happens if the apprentice isn’t working out?

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    The first thing you need to do is contact us. We will arrange a meeting with yourself and the apprentice and try and resolve the issues. We will agree a plan of action and a time frame for improvement. If the improvements are not met then we would look at ending the programme or disciplinary action – this would also be in line with the terms and conditions of your employment.

  • How many times will they need to go to the college?

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    Again this will depend on the type of programme. Some apprentices attend weekly and for others it is every 6 weeks. You would be expected to allocate them some time towards their studies each week which they would match at home.

  • Who will visit the apprentice in the workplace?

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    They will have regular meetings with their assessor and or tutor – some of these might be held at the college. In addition to this they will have reviews that are carried out at 12 weekly intervals – the line manager will be required to attend these meetings.

Exams

  • How do I schedule a test?

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    Visit the test provider website and book your test following the instructions on the website. Upon confirming the booking, you will receive a confirmation e-mail. At a minimum, this confirmation will contain information such as the time, date and location of your test, including directions to the test centre.

    (ITEC Apprentices contact the ITEC admin department or your tutor)

  • How do I reschedule a test?

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    Visit the test providerand follow the procedure stated for rescheduling a test. Please be aware there may be cost involved.

  • How do I cancel a test?

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    Visit test provider website and follow the instructions for 'Cancel a Test'.

  • What if I have a problem?

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    You can call test provider website customer service centre by going to and choosing your relevant programme and region. 

  • How early should I arrive at the test centre on the day of my test?

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    Typically, you are asked to arrive 15-30 minutes prior to your scheduled appointment time. This will give you an opportunity to check-in and relax prior to beginning your test. The amount of time you are asked to arrive at the centre before your scheduled appointment time differs for each programme. You will receive a confirmation email with programme-specific information.

  • What happens when I arrive to take an exam?

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    Typically, you are asked to bring two forms of identification, including one government-issued photo identification. Some test programmes may have additional requirements. The items you are asked to bring differs for each test programme. You will receive a confirmation email with programme-specific information. 

  • What ID do I need to bring to the test?

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    Typically, you are asked to bring two forms of identification, including one government-issued photo identification. Some test programmes may have additional requirements. The items you are asked to bring differs for each test programme. You will receive a confirmation email with programme-specific information. 

  • How often are test centres open for testing?

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    ITEC usually operate during regular business hours. However, we do have a late evening on a Tuesday please check with test provider website for availability.

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