Comptia Certificate and City and Guilds level 2 Diploma (901 + 902 and additional units)
Completion of PC maintenance or ideally 1 year in the industry
Successful candidates will have the knowledge required to assemble components based on customer requirements, install, configure and maintain devices, PCs and software for end users, understand the basics of networking and security/forensics, properly and safely diagnose, resolve and document common hardware and software issues while applying troubleshooting skills. Successful candidates will also provide appropriate customer support; understand the basics of virtualization, desktop imaging, and deployment.
This course is available for anyone who is currently unemployed.